Kids, you want a rant? I'll give you a rant. I'm going to tell you about the most frustrating taxi service available in Toronto, Ontario.
Enter Beck Taxi.
Landmark because of their colour. Landmark because of their inability to arrive on time.
Oh, but, KC isn't done yet my muffin butts. After waiting close to 60 minutes for a taxi cab to arrive I am at my wits end.
I mean, I have learned a lot, I learned that crack IS wack after waiting 45 minutes on the corner of Shuter and Sherbourne for a Beck Taxi to show. Obviously, mistaken for Sistren, a crack whore engaged me in conversation about her cat, Twinkle, that was dead for a few days before she realized it.
Thanks Beck.
I called the owner, and I got no reply.
This morning, I learned that if a cab doesn't show, dispatchers can only say "It'll be there any second" and will continue to do so up to 60 minutes.
60 Minutes! I could've walked to my destination faster, AND, saved the $8 fare.
Now, I'm pissed and I'm on a mission to find out why consumers are constantly at the receiving end of a corporate spanking from Beck. Gail Beck-Souter the cab company's owner has an inability to reply to calls. She also has cleverly removed empowerment from the hands of her dispatchers who are most likely to field calls from disgruntled consumers.
Therefore, when your cab doesn't show (Which considering my recent track record with Beck is a 80% chance), you can call dispatch, however, you will get no answers, you will get no compensation, you will get nothing. If the cab arrives, you will be expected to pay, there is no renumeration for the inconvenience that Beck provides.
So where is the accountability to the consumer and the incentive to have the best service possible? It does not exist! Failing to show Taxis are not allowed to field calls for up to 1 hour, but, that is no apology to the inconvenienced consumer.
No, my friends, just bend over and accept the fact that Gail Beck-Souter and her league of Taxi Minions will be pleased to sodomize you for a fee.
I'm going to find Gail. I'm going to talk to Gail. I'm going to sort this out.
KC is on a mission.
In the meantime, Royal Taxi is a reliable service to use instead of Beck.
Thursday, January 18, 2007
Forget the Taxi! Just Walk
Posted by
KarmaCake
1/18/2007 09:33:00 AM
- Leatherhands 4:42 PM
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The private sector is filled with companies who bite off/promise more than they can chew/deliver. (Hey, I like that....might use is in my next deathly boring meeting..)
Karmacake already has the solution: use another company. Darwinism will take over. - Anonymous 6:56 PM
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YE GADS! And I thought all the wack ass taxi drivers were from Keswick, you know the ones... The Neo-Natzi's in disguse that have been working for nearly 72 hours straight, and at times forget where the airport is.
But the worst part of this whole taxi ordeal... I cannot extract the pouty faced image of Gail Beck sodomizing me, and than having to pay... What kind of sick sexually distraught world do we live in? When that crack head's cat died, do you think she took a Beck's taxi to its funeral?
-HATTERE - KarmaCake 8:51 PM
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Cecil - Crack whores are fun to deal with. If you were wasted on the same corner as I was, you would've been robbed and probably wee'd on.
Leatherhands - I pray Darwin was right. And, don't I always have the solution. I tried hard to write a good post, but, I have the venom in me.
Matt - My money is on the assumption the cat is still in the crack whore's living room. - Anonymous 5:00 AM
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If you think Beck is bad, wait until you have had to wait for Royal for an hour and a half in the rain and having them tell you repeatedly that your car will be there in five minutes. And then have the dispatcher yell at you for wasting his time.
If you think Gail Beck-Souter and her minions are bad, wait until you have to deal with John at Royal. I have never had anyone at Beck cuss me out, ever.
I am not defending either one of them, one is as bad as the other as far as I am concerned.
If you want to phone for a taxi which will show up within 10 minutes of the time stated, try Arrow. 416-236-9987 (I have no connection to any taxi company I am just going by 40 years of personal experience taking cabs in Toronto).
Arrow has courteous drivers many of whom own their own vehicles and therefore the cars are clean and in good repair, which is more than I can say for a lot of Beck or Royal vehicles.
For the best service if you are flagging a cab on the street, look for an "Ambassador" taxi, those guys also own their own vehicles and the driver's offer much better service.
Better yet, if you take taxis a lot and you find a driver who own's his own car (not necessarily an "Ambassador" plate) and he/she seems like a decent person, ask for his/her "card" and then call him/her to come and pick you up next time you want a "time call".
I know this practice is frowned upon by a lot of taxi drivers, but if you want personal service, it is the only way to go and it sure beats the dirty fleet cabs, rude driver's who rely on radio calls for their bread and butter, but you won't have to deal with dispatchers who might cus you out for phoning them when your cab is late.
Armchair_Traveller
@karmacakedotca
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- I might be a bitch but at least I'm not fat!
- Canadian Male Achetype
- I am Exhausted & My South Park Character
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- You're a good lad Robbie
- News Flash: Hillary Clinton for 2008!
- Funny Little Moment of Nostalgia
- Does This Wreck My Karma?
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- Forget the Taxi! Just Walk
- How to Legalize Gay Marriage
- Enemy at Home: An Attack on Understanding
- Wow, what can I say?
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- Perry Farrell and his Satellite Party
- There are limits to empowerment
- Karmacake V3
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- Karma's 100th Post!!: Donair! Donair! A Candy Meat!
- A KC Promise for More
- Karmic Travels: Toronto Jan 13 2006
- Karmic Update: Canadian Opera Company and ME!
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- Dinner with The Cake
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There's shatty cab companies like that everywhere. Although I've never dealt with crack whores. I was left wasted on a corner for an hour to nap while I waited. Halloween night no less.h